Hosting
& support
What's covered
- Australian hosting
- Updates & daily backups
- Security monitoring
- Support from the makers
A well-oiled
website
Most website problems aren’t dramatic – they’re slow drift. Plugins age, security patches lapse, backups quietly stop running, and nobody notices until something breaks at the worst time.
A care plan means none of that is your problem. Updates, backups, security and small changes are handled in the background by the people who built your site – and when you call, you get someone who knows your build, not a ticket number.
Australian hosting
Fast, local servers based in Australia, so your site loads quickly for your customers and your data stays onshore. Hosting and DNS are set up correctly from day one, and if something needs changing, you’re talking to us – not a generic provider.
Updates & daily backups
WordPress core and plugins kept current on a sensible schedule, not “whenever someone remembers.” Daily offsite backups mean you’re never more than a day away from recoverable, and if an update misbehaves we roll it back and fix it – not you.
Security monitoring
Hardened builds plus monitoring for malware and suspicious activity, so small issues get caught before they become big ones. Login attempts, strange changes and known vulnerabilities are watched and handled in the background, not discovered when the site goes down.
Support from the makers
You talk to the people who designed and built your site, not a generic helpdesk reading from a script. Simple questions and small fixes actually get done, and if something bigger is needed you get a straight answer and a clear next step.
Kind words
I engaged Elevated Digital to create my brand design and identity, website design and development, and business launch social media content when starting my online conveyancing law firm, Valice. It is difficult to put into words just how grateful I am to the Elevated team for the time, care and effort they put into the work they did for my business. Not only is the Elevated team great to work with, they take immense pride in their work, so produce only top quality output. They worked in close consultation with me the whole time, listened to all my ideas and goals, and turned my vision into a reality I did not expect was possible. They are leaders in the tech space, which means they incorporate leading technology into their design methods (and, as such, your business) putting you ahead of your competitors from the start. Working with Elevated made me feel simply part of their team, and I will be forever grateful for the support and dedication they showed me through the difficult stages of starting a business. Couldn’t recommend highly enough, these guys are a rare find.
Shauna Mainprize
Tim was absolutely amazing from start to finish. He nailed the brief perfectly and was so responsive at all times of day. He has continued to support us and the website even after the launch and continues to answer all of our questions. We have also had so many compliments about the website. We couldn't recommend Tim enough!
Kat Wyeth
Tim has been a dream to work with. He is professional, helpful, creative, and efficient and the evolution of the new website for our Practice has been completely stress free. From the initial design discussions to the launching of the website, there have been no issues, the entire process completed in a beyond reasonable time frame. Our Practice is very grateful for the expertise of Elevated® Digital.
Maree Wilson
FAQs
How much does hosting & support cost?
Our care plans start from $150/month, which covers Australian hosting, WordPress core and plugin updates, daily offsite backups, security monitoring and uptime checks. From there, higher tiers add things like content changes, priority support and simple monthly reporting.
If we’ve just built your site, we’ll recommend a plan before launch. If your site was built elsewhere, we’ll take a quick look first and then give you a straight monthly price.
Do you only support websites you built?
Care plans are designed for sites we’ve built – that’s how we can promise the person answering knows your build. If your site was built elsewhere, we’ll audit it first; if it’s solid, we can usually take it on. If it isn’t, we’ll tell you what it needs before we’d put our name on it.
If you need a new site or a full rebuild, our Web design & development service is the place to start.
Am I locked into a contract?
No. Plans are month to month – stay because it’s worth it, not because you’re stuck. Cancel anytime and everything (site, backups, access) is handed over cleanly.
What if something breaks?
That’s the point of the plan – we fix it, usually before you’ve noticed. Backups mean nothing is ever more than a day away from recoverable.
What counts as a “small change”?
Content updates, image swaps, a new team member on the About page – the day‑to‑day stuff. Bigger jobs (new pages, new features) get quoted separately, honestly, before we start.
Do I have to be on a care plan?
No – your site is yours outright and can be hosted wherever you like. Think of a care plan like servicing a car: you don’t have to do it with us, but the site still needs regular updates, security checks and backups to keep working as intended. Our plans exist for owners who’d rather not think about any of that and want the team who built the site to look after it.
Want us to look after your website?
Tell us a bit about your website and we’ll get back you ASAP
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Sending your message…